Guide · AI Receptionist Cost · HVAC
Setup Virtual Front Desk for HVAC answers inbound calls 24/7, books a live estimate or service visit from your rules, recovers missed inquiries by SMS, and logs transcripts for the front desk — so every lead gets a clear next step.
Why HVAC need phone coverage
HVAC lose jobs when crews are on-site or after storms and ad spikes hit voicemail. Virtual Front Desk answers overflow and after-hours demand, books from your rules, and follows up by SMS when calls are missed.
What this solution handles
- Emergency triage using your approved playbook
- Service booking using your approved playbook
- Missed-call SMS using your approved playbook
- Live calendar booking for a estimate or service visit
- Missed-call text-back with a clear next-step link
- Integrations path: Google Calendar, Outlook
Launch checklist
- Load hvac services, hours, and booking rules
- Connect your main number or after-hours forward
- Run a live test call for emergency triage, estimate booking, and escalation
- Enable confirmation SMS and missed-call text-back
- Review transcripts weekly and tighten FAQs