Phones ring during treatments
When every therapist is with a guest, calls go unanswered. Callers book with the spa that picked up.
AI receptionist for Day Spas
AI covers the front desk while your team is in treatment rooms.
An AI receptionist for day spas covers the front desk while therapists are in treatment rooms — answering service questions, booking massages and facials, and sending reminders so your calendar stays full without hiring extra reception staff.
- booking coverage
- calls handled per busy hour
- new leads per week avg.
- to go live
Why coverage matters
Service menu confusion
Couples packages, add-ons, and duration options generate repeat questions. Staff shouldn't repeat the same answers between appointments.
Weekend rush overload
Saturday walk-in questions and booking calls collide. The front desk can't serve guests in the lobby and answer the phone at the same time.
Saturday couples package call
A caller asks about the couples massage and Saturday availability. AI explains the package, offers two time slots, and books both therapists.
Therapist running late
While the front desk handles a walk-in, AI answers three booking calls and sends confirmations — no hold music.
Evening missed call
Someone calls at 8pm after seeing your Google listing. Missed-call text-back offers facial and massage slots for the week.
How it works
Map your service menu
We load massages, facials, packages, durations, provider schedules, and booking buffers from your menu.
Route your calls
Forward all calls or set overflow and after-hours rules. Walk-in questions and booking calls go to AI first.
Test and launch
Run test calls for your most common requests, approve greeting and tone, then go live — usually within days.
Capabilities
Always-on call answering
Every call gets a professional greeting — peak hours, lunch breaks, and after close included.
Service menu Q&A
Answer questions about durations, packages, add-ons, and prep — from your approved spa menu.
Multi-service booking
Book massage + facial combos and couples packages with correct provider and room timing.
Walk-in availability answers
Tell callers when the next opening is and whether walk-ins are welcome — without putting anyone on hold.
Reminder SMS
Confirmations and day-before reminders cut no-shows on high-value treatment slots.
On the call
Live call previewAnswered in under 10 seconds
Our 90-minute Swedish massage has openings Tuesday at 2pm or 4pm.
Would you like me to book the couples package for Saturday?
Missed-call text-back
We missed your call to Serenity Day Spa.
Reply YES to book a massage or facial this week.
YES — facial Saturday?
Saturday 11am facial is open. You're booked — see you then.
Integrations
Google Calendar
Outlook
Mindbody
FAQ
- Always-on calls
- Service menu Q&A
- Auto scheduling
Yes. The AI understands package durations, provider requirements, and room timing — so combos book correctly in one conversation.
