Phones ring during the rush
Staff can't answer while plating and running food. Every unanswered call is an order that goes to the place down the street.
AI receptionist for Restaurants
AI answers menu questions, takes pickup orders by phone or text, and sends them straight to your kitchen board — so no call rings out during service.
An AI receptionist for restaurants takes pickup orders by phone and text so no call rings out during service. zallo.ai answers menu questions from your live menu, builds the order with the right modifiers and prices, sends the ticket to your kitchen board, and texts the guest when it's ready.
- order line coverage
- kitchen board updates
- order-ready texts
- typical go-live timeline
Why coverage matters
Phone orders get written down wrong
Misheard modifiers and missing items turn into remakes and refunds.
Guests call to ask if it's ready
Status calls tie up the line that new orders need.
Friday 7pm pickup order
A guest calls during the rush. AI takes 2 pizzas with extra toppings, reads back the total, and the ticket appears on the kitchen board.
Order by text
A regular texts their usual. AI confirms the items from your menu and places the order without a call.
Order ready
The kitchen marks the ticket ready and the guest gets an automatic pickup text.
How it works
Load your menu
Start from the starter menu, then edit categories, items, prices, modifiers, and availability in the portal.
Connect your line
Forward your restaurant number to zallo.ai and turn on SMS ordering if you want it.
Test & launch
Place a test order by phone and text, watch it hit the kitchen board, then go live.
Capabilities
Phone & SMS ordering
Guests order by calling or texting; the AI builds the order from your live menu.
Menu questions
Answers what's in a dish, what's available, and what it costs — from your menu, not guesses.
Modifier & price checks
Required choices, limits, and add-on prices are validated on every item before the order is placed.
Live kitchen board
Tickets appear instantly with a chime and ticket age; staff advance them to preparing and ready.
Order-ready SMS
Guests get a confirmation when they order and a text when it's ready for pickup.
Zallo POS handoff
With Zallo POS linked, each order opens a register cart with matched products for payment at the counter.
On the call
Live call previewAnswered in under 10 seconds
Sure — one large margherita. Would you like to add a drink or a side?
Your order comes to $24.50 and will be ready for pickup in about 20 minutes.
Missed-call text-back
Can I order 2 chicken wraps for pickup?
Got it — 2 chicken wraps. Anything else, or shall I send it to the kitchen?
That's all
Order placed at Pollo House. We'll text you when it's ready — pay at pickup.
Integrations
Zallo POS
FAQ
- Phone & SMS ordering
- Live kitchen board
- Order-ready SMS
Not yet. Ordering is pickup with payment at the counter today.
