Guide · What Is an AI Receptionist? · Law Firms
An AI receptionist for law firms answers inbound calls 24/7, captures practice-area interest, books consultations from live calendar rules, and transfers attorney requests — without giving legal advice or promising case outcomes.
Why law firms lose intakes on hold
Attorneys are in court or meetings. After-hours personal-injury and family-law inquiries still dial the main line. Callers who hit voicemail often retain the firm that booked a consult first.
What the AI handles on a typical law-firm call
- Practice-area intake using your approved conflict-safe questions
- Consult booking into attorney or intake calendars
- Warm transfer when a human attorney is required
- Missed-call SMS with a consult scheduling link