Inquiries hit a hold queue
Prospective clients call several firms. The one that answers and books a consult first usually gets the matter.
AI receptionist for Law Firms
AI books consultations, captures practice-area interest, and transfers attorney requests — without giving legal advice.
An AI receptionist for law firms gives every inquiry a path to a consultation. zallo.ai books consults, captures practice-area interest, and transfers attorney requests — and it never gives legal advice.
- inquiry coverage
- legal advice — ever
- missed-call text-back
- typical go-live timeline
Why coverage matters
Attorneys shouldn't screen calls
Every intake call that reaches an attorney is billable time lost to scheduling and screening.
Legal advice can't come from the front desk
Intake has to stay on the right side of the line — collect details and book, never advise.
After-hours inquiry
Someone calls at 9pm about a lease dispute. AI captures the practice area, books a consult for Tuesday, and confirms by SMS.
"Do I have a case?"
A caller asks for an opinion. AI explains that it can't give legal advice and books a consultation with an attorney.
Existing client needs their attorney
A current client calls in. AI transfers them to their attorney or takes a detailed message using your rules.
How it works
Load practice areas & consult types
We configure your practice areas, consult types, intake questions, attorney calendars, and transfer rules.
Connect your line
Forward your main line or route overflow and after-hours to zallo.ai. Existing clients transfer to your team.
Test & launch
Run test calls for new inquiries, advice requests, and transfers, then go live.
Capabilities
Consult booking
Book consultations on the call into the right attorney's calendar.
Practice-area intake
Capture practice-area interest and the details your intake team needs, using your approved questions.
Attorney transfer
Transfer attorney requests and existing clients using the routing rules you set.
No legal advice
The AI is instructed never to give legal advice — it collects details and books a consult instead.
Missed-call SMS recovery
Missed calls get a text with a consult booking link before the caller moves on to another firm.
On the call
Live call previewAnswered in under 10 seconds
I can't give legal advice, but I can book you a consultation with an attorney.
Is this about a family law, personal injury, or estate matter?
Missed-call text-back
Hi — we missed your call to Carter & Lane Law.
Would you like to book a consultation? Reply YES or book: book.zallo.ai/carterlane
YES — it's about a lease dispute
Thanks. Tuesday 1pm consult is open — reply YES to confirm.
Integrations
Google Calendar
Outlook
FAQ
- Consult booking
- Practice-area intake
- Attorney transfer
No. The AI does not give legal advice. It handles intake, books consultations, and transfers attorney requests to your team.
